Virta Hub

Browse by topic

• Stations
  • Simplify Your EV Charging Operations with the Import Multiple Pools Functionality
  • Station view updates: easy access to actions
  • How to Add Charging Stations to Your Network Using Virta Hub
  • How to Find Charging Station's Identity
  • How to Edit Charging Station's Information
  • Charging Station Pools Explained

  See all 21 articles

• Pricing
  • How to Set up Loyalty Plans
  • Custom Plan in Virta Hub: Take Full Control of Tariff Management
  • Pricing system upgrade: what this means for You as a CPO or EMP
  • How to Setup Free Charging on Virta Hub
  • How to Enable Private Charging Only in Your Organisation
  • Enable frictionless web payments for ad-hoc EV Charging: Apple Pay & Google Pay

  See all 7 articles

• Drivers
  • How to Add and Manage Drivers on Virta Hub
  • How to Access and Update EV Driver Accounts
  • How to Create and Manage EV Driver Groups on Virta Hub
  • How to Add and Manage Home Charger for Drivers
  • How to Delete a Driver's Account in the Virta Hub
• Organisation
  • How to change the Parent Organisation in Virta Hub
  • How to Manage Modules and Paid Services for Sub-Organisations
  • Roles Description
  • How to Edit Organisation's Roaming Settings
  • Automated roaming in payouts (via OCPI)
  • How to Edit Your Organisation's Billing Information

  See all 13 articles

• Reports & Documents
  • Charging Revenue Report Guide for Charge Point Operators and e-Mobility Service Providers
  • [Report] Charging Sessions (CPO view)
  • [Report] Roaming sessions (CPO view)
  • [Report] Charging Points' KPIs
  • [Report] All Charging Points
  • [Report] Faulty sessions & errors

  See all 8 articles

• Fleet
  • Virta Fleet Solution Overview
  • Understanding Virta Fleet Invoicing and Money Flow
  • How to Create Virta Fleet Reports
  • Virta Home
  • Optimise Your Fleet Operations: How to Make Fleet Reservations at Charging Stations
• Resources
  • FAQ: Evailable
  • Terminology
  • What is OCPP
  • Cookies used on Virta Hub
  • FAQ: EV Charging for Housing Associations
  • FAQ: Home Charging

  See all 8 articles

• Support and Troubleshooting
  • Virta Support Guide: Best practices for using Virta Customer Support
  • Understanding Error Codes: Why Your Charging Point Status Shows as "Faulted"