Virta

How to Add and Manage Home Charger for Drivers

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Hello and Welcome!

In this guide, we will walk you through the essential steps of managing home chargers for EV drivers using Virta Hub. Whether you are looking to add a home charger, view its details, manage Plug & Charge settings, or remove a charger, this guide provides clear, step-by-step instructions.

We will cover:

  1. Home Charger Access and Visibility Requirements
  2. How to Add a Home Charger
  3. Viewing Home Charger Details
  4. Managing Plug & Charge
  5. Removing a Home Charger

Without further ado, let's begin.

 

1. Access and Visibility Requirements

To manage a home charger, you will need access to both the charger and the driver. Specifically:

  • The home charger needs to be part of the same organisational hierarchy as yours.
  • You need to have access to the driver for whom you are adding or removing the charger.

Required Roles

  • Only Administrators and Driver Managers have the required permissions to add, view, and remove home chargers for drivers.

2. How to Add a Home Charger

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To add a home charger, follow these easy steps:

1. Log in to Virta Hub and Navigate to the Drivers Tab.
Click "All drivers" and search or select the driver to whom you want to add the Home charger. Let's take Mary Anderson as our example. Click "View driver" on the right, under the Availabe actions. You will be directed to the View driver's page.
Screenshot 2024-10-21 at 11.40.09.png

2. Click the "Add Home Charger" Button: On the Available Actions menu, select the "Add Home Charger" option. 

3. Choose the Charger to Add: A side panel will open, allowing you to select the station you want to assign as a home charger. You can search for the station by station ID or station name. (note: the station name search feature may still be under development).
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Only stations within your organisation’s hierarchy will be displayed in the list.
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4. Confirm the Addition: Once you've selected the appropriate station, click "Add Home Charger" to confirm. You’ll see a success notification, and the new charger will be added to the home charger list at the bottom of the driver’s page.
Screenshot 2024-10-21 at 11.42.44.png

3. Viewing Home Charger Details

Once a home charger has been added, you can easily view its details:

  1. Navigate to the Home Charger Section: Scroll to the bottom of the driver’s detail page, where you’ll see a list of home chargers assigned to that driver.

  2. Select the Charger: Click on the charger to expand its details.

  3. Review Charger Information: In the expanded view, you will see:
  • Technical details of the charger.
  • You will also find a link to the station list in the technical details section, allowing you to access further information if needed. 

Screenshot 2024-10-16 at 18.46.18.png

Home Charging Reimbursement for Fleet Drivers

For fleet drivers, home charging reimbursement details (if available) are displayed in the Fleet Information section. Currently, electricity pricing and banking details for home charging reimbursements can only be updated by the driver via the mobile app.




4. Managing Plug & Charge

Virta Hub Plug & Charge feature allows automatic charging once the driver plugs in their EV.

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Here’s how you’ll be able to manage this feature:

  1. Select the Home Charger
    Navigate to the home charger list at the bottom of the driver’s page and choose the charger you want to manage.

  2. Toggle the Plug & Charge Feature
    Look for the Disable/Enable Plug & Charge option in the expanded charger details. Simply toggle the setting to enable or disable this feature based on your needs.

Please Note
If the Plug & Charge feature is not listed in the home charger's details, this indicates that the charger model does not support the Plug & Charge functionality.

5. Removing a Home Charger

If you ever need to remove a home charger, the process is simple:Screenshot 2024-10-21 at 11.43.38.png

  1. Select the Charger to Remove
    You will navigate to the home charger section on the driver’s page and choose the charger you wish to remove.

  2. Click “Remove Home Charger”
     Click “Remove Charger” on the right side. A confirmation window will appear—confirm your decision. Once removed, you will receive a success notification.

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That it!
You now know how to manage your home, whether it is adding a new home charger, viewing its details, managing Plug & Charge, or removing it entirely. Our support team is always happy to help if you have any questions.

For detailed information about Virta Home, including how to order Virta Home chargers, manage home chargers, and access contact information, please refer to this guide.

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