This report is available to all roles with access to both the Reports and Stations modules.
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The Faulty sessions & errors report contains a summary of errors/faulty sessions that have happened on all charging points of the selected organisation(s) excluding archived stations.
Report contents
| Column header | Description |
|---|---|
|
ID |
Internal system ID of the charging point |
|
Name |
Name of the charging point |
|
Error messages |
Count of all “OCPPError” error messages sent by this charging station during the selected time frame |
|
Offline |
0 = the charging point is currently offline 1 = the charging point is currently online |
|
Zero kWh |
Count of all 0 kWh charging sessions that ended on this charging point during the selected time frame |
|
Messaging problem |
Count of all error messages that were not “OCPP Error” or “NoError” sent by this charging station during the selected time frame |
|
Marked “Not in use” |
Whether this station is disabled (this happens for example when the station is out-of-service) |
|
Over 36h charge |
Count of all charging sessions that ended on this charging point during the selected time frame and lasted over 36 hours |