This article explains which one-time payment (OTP) methods support scheduled tariffs (formerly named alternate tariff).
All OTP methods support scheduled tariffs, except payment terminals.
Which OTP methods support scheduled tariffs?
| Payment channel | How the driver pays | Scheduled tariff support |
|---|---|---|
| Payment terminals (integrated, cloud-based, and kiosks) | Card or mobile wallet at the charger | No, default tariff only |
| webOTP | Browser-based payment page, no app or account | Yes |
| appOTP | Virta app, without a registered account | Yes |
| In-app payments (registered drivers) | Logged in via the Virta app | Yes |
From 1 October 2026, scheduled tariff replaces the name alternate tariff. Only the name changes. The functionality stays the same.
Why don't payment terminals support scheduled tariffs?
Payment terminals can currently only apply the default tariff. This is a hardware limitation.
We are working with payment terminal and charging station vendors to find a way to support scheduled tariffs on payment terminals as well. We'll keep you posted as this work progresses.
FAQ
What happens if I have a scheduled tariff set and a driver pays via webOTP?
The driver sees and pays your scheduled tariff during the scheduled tariff window.
What happens if a driver pays via a payment terminal during a scheduled tariff window?
The driver sees and pays your default tariff. Your scheduled tariff stays configured in Virta Hub and continues to apply to all other payment methods.
Will payment terminals support scheduled tariffs in future?
We are working with payment terminal and charging station vendors on this. We'll keep you posted as this work progresses.