Virta

How to Know Which Virta Energy Services are Compatible With Your Charging Station

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Virta charging station

Stations compatibility with Virta energy management services is hardware dependent. Virta Energy Services will work with Tier 1 stations that have the preconfigured Virta settings. Any changes to these settings will interfere with energy services, such as tampering with meter value configurations or changing the OCPP protocol from 1.6 to 1.5. The compatibility of other stations depends on their integration with Virta Energy Services and their ability to work with configuration messages, smart charging profiles and communication operating with OCPP 1.6.

There are three categories of compatibility with energy services:

  • Full support:
    • Dynamic Load Management (DLM)
    • Adaptive Load Management (ALM)
    • Virta Preconnect
    • Virta Priority
    • Congestion Management
  • Basic support:
    • Dynamic Load Management (DLM)
    • Adaptive Load Management (ALM)
    • Virta Preconnect
    • Virta Priority
    • Congestion Management
  • Not supported: Not compatible with any energy management services.

These levels apply to AC and DC stations alike. Since October 2026, a DC station with Full support can use Virta Preconnect and Virta Priority. Stations with Basic support can also use Virta Priority and Virta Preconnect, but they can't be paused completely (at 0 kW). This may cause the group limit to be exceeded, especially at sites with a low group limit compared with the number of charging stations.

Note:
Stations that do not support energy management services have basic OCPP integration that only allows control of basic actions such as start charging, stopping charging, release a cable or reboot a station. However, it is not possible to configure the station energy settings without the integration of energy services. Therefore, any changes on the user interface will not match the station configuration. To request a station integration, contact Virta Sales.

How to check your station's support level

  1. In Energy UI, go to Site Management and open the Groups tab, then open a group.
  2. Scroll to Connected EVSEs. Each EVSE shows its support level (Full, Basic or Not supported) and whether it supports Preconnect.
  3. If a station you expected to be supported isn't, contact Virta support with the station's make, model and firmware version.

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