General Navigation

How to get around in the Virta system

How to navigate in the platform
Still a bit lost in the interface? Here's how to navigate easily between the different modules & parts of the system. The navigation bar (l...
Wed, 22 Apr, 2020 at 9:12 AM
How can I switch organisations
Your account is part of several organisations: you can switch from one to another by changing your active session in just a few clicks. Switching active...
Wed, 8 Apr, 2020 at 12:31 PM
I forgot my password
If you need to access the Virta Platform but you forgot your password - don't panic! All you need to do is click "Forgot your password?" link...
Wed, 8 Apr, 2020 at 1:32 PM
Why I can’t access a module
The new version of the Virta Platform introduces modular design and structure. It means that different sections are technically fully independent and contai...
Wed, 8 Apr, 2020 at 1:41 PM
What is a widget
Navigation through the Virta Platform has never been easier nor smoother thanks to the introduction of widgets.  Each role will be provided with a defau...
Wed, 8 Apr, 2020 at 1:48 PM
What information include the notifications
You can find the notifications icon on the left side of the mainframe. If you have some new notifications, next to the icon will appear a coloured bubble wi...
Wed, 8 Apr, 2020 at 1:51 PM
How to use the dashboard and what information it includes
We have been working hard to provide you with the information you need from just a glimpse in the Virta Platform.  In the first release version, we will...
Wed, 8 Apr, 2020 at 1:52 PM
What should I do if I'm getting an error message
If you found a bug in the system and you would like to notify us, you can easily contact Virta from the Support section in the Virta Platform or via support...
Wed, 8 Apr, 2020 at 1:52 PM
In-platform assistance and guided tours
You may have noticed some pop-ups, guided tours and additional help throughout the platform. These are meant to help you navigate - as you first discover ou...
Fri, 17 Jul, 2020 at 3:18 PM