Viewing device statuses from the Energy Platform can be done as follows: 
1. Find your device from the list of devices or use the search field

2. Select the device you want to view 

 

 

 

3. From the top-most information box, you are able to find the Online Status of the device. 

 

 

 

4. When you scroll down a little, you can find other status information about the device 

 

 

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Statuses explained 

 


Status  

Condition  

Available  

When a Connector becomes available for a new user (Operative)  

Preparing  

When a Connector becomes no longer available for a new user but no charging session is active. Typically a Connector is occupied when a user presents a tag, inserts a cable or a vehicle occupies the parking bay  

(Operative 

Charging  

When the contactor of a Connector closes, allowing the vehicle to charge 
(Operative)  

SuspendedEVSE  

When the contactor of a Connector opens upon request of the EVSE, e.g. due to a smart charging restriction or as the result of StartTransaction.conf indicating that charging is not allowed  

(Operative 

SuspendedEV  

When the EVSE is ready to deliver energy but contactor is open, e.g. the EV is not ready.  

Finishing  

When a charging session has stopped at a Connector, but the Connector is not yet available for a new user, e.g. the cable has not been removed or the vehicle has not left the parking bay 
(Operative)  

Reserved  

When a Connector becomes reserved as a result of a Reserve Now command 
(Operative)