This article handles the registration and activation process from the EV owner perspective. Purpose of article is to give an overview of how services are used.
- User registers on a web-page*
- User receives a welcome email*
- Optional: User receives a customized RFID* card and a welcome letter*
- User searches for available stations on mobile* and web apps*
- User arrives to a charging station
- User starts charging with mobile or web app or RFID card
- User manages their account in the customer portal*, has view to charging history
* = Service element can be branded for different organizations providing a touchpoint to brand.