General questions
Account and payments
- What does verifying my email mean?
- I was billed too much. How can I get a refund?
- How do I login to the app?
- I've forgotten my password
- How can I add my own RFIDs to my account?
- What is the 1€ monthly minimum fee?
Charging
- Can I use stations abroad?
- Why does price of charging differs per location?
- Where can I see the price of charging?
- The charger (e.g. display) is broken. Where can I report this?
- Another car is blocking the charging station. Where can I report this?
- The charge event cannot be started. What can I do?