If you find out that the charging station you're trying to use is malfunctioning or broken, please do not try to fix it yourself! There's a risk you'll hurt yourself or others.
Please contact us at Virta support. Try to be as specific as possible when reporting the issue. This way we can ensure faster support times. Our support service will alert the local maintenance person who will check the station on-site for possible issues!
Please contact support if you have any questions about charging stations or their functionality!