Account and payments
- What is the new Virta "Postpaid by card" pricing model?
- What happens to my Prepaid balance?
- Will the Virta Postpaid by-card pricing model affect the charging cost at public and private charging stations?
- Can I still use third-party charging networks with the Postpaid by-card pricing model?
- Are there any additional fees or charges associated with the new Virta Postpaid by card pricing model?
- How can I monitor my charging costs under the Postpaid by-card model?
- What if I don't want to switch to a Postpaid by-card payment method?
- What does it mean that the 1€ minimum fee is gone?
- How does the new Virta "Postpaid by card" pricing model work?
- Why is Customer Portal being shut down?
- What can I do with the Virta mobile app?
- I was billed incorrectly after a charge event. How can I correct this?
- Is there a way to charge my car without creating a Virta account?
- How does Virta handle my payment data?
- How long does it take for RFIDs to arrive?
- What does verifying my email mean?
- How do I login to the app?
- I've forgotten my password
- How can I add my own RFIDs to my account?
- Where can I find my charging history?
- What does the prepaid account mean?
- What is a RFID tag and what is it used for?
- How do I cancel my Virta account?
- How can I register as a Virta customer?