- Can't start charging?
- Can't stop charging?
- What should I do if the cable is stuck?
- Charging with Roaming
- Why does price of charging differs per location?
- Did you find a broken charging station?
Account and payments
- I was billed incorrectly after a charge event. How can I correct this?
- What is the 1€ monthly minimum fee?
- Why is Customer Portal being shut down?
- Where can I get receipt?
- What can I do with the Virta mobile app?
- Is there a way to charge my car without creating a Virta account?
- How do I know if my RFID order has been successful?
- How to contact Virta?
- Do I need to sign up to charge?
- Do you have an idea how to improve Virta's services?
- How can I get a home charger?
- How does Virta handle security?