Skip to main content
Virta Help Centre home page
Services for Businesses Submit a request
  1. Virta
  2. The new Virta Platform

The new Virta Platform

Managing driver accounts

  • Edit Driver Account Information
  • Driver account information
  • Searching for driver accounts

Managing charging stations and pools

  • How to find my station's identity
  • Batch operations: How to do edit or update multiple stations at once
  • How to add a new station
  • How to add firmware library files
  • How to create a new pool
  • How to edit a pool's information
See all 18 articles

Organisations management

  • CO2 Cashback qualified
  • How to add and edit tariffs
  • How to change my organisation's address
  • How to change my organisation's owner
  • How to change your organisation's logo
  • How to create a new organisation
See all 13 articles

User profile & settings

  • How can I change my profile picture?
  • How to set up Alerts
  • How to use multi-factor authentication (MFA)
  • I want to delete my account
  • I want to modify my notification preferences

Navigating the system

  • How can I switch organisations
  • How to use the dashboard and what information does it include
  • I forgot my password
  • In-platform assistance and guided tours
  • System basics
  • What will I get notifications for?

Virta in general

  • New feature development
  • Terminology

Reporting tools

  • How to generate reports
  • [Report] All charging points
  • [Report] Charging points' KPIs
  • [Report] Charging sessions (CPO view)
  • [Report] Faulty sessions & errors
  • [Report] Roaming sessions (CPO view)
Virta
Deutsch Suomi Français svenska
Powered by Zendesk