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  2. The new Virta Platform

The new Virta Platform

Managing driver accounts

  • Edit Driver Account Information
  • Driver account information
  • Searching for driver accounts

Managing charging stations and pools

  • How to find my station's identity
  • How to add a new station
  • How to create a new pool
  • How to edit a pool's information
  • How to edit my station's information
  • How to get my station's local logs (GetDiagnostics)
See all 16 articles

Organisations management

  • How to change my organisation's address
  • How to change my organisation's owner
  • How to change your organisation's logo
  • How to create a new organisation
  • How to edit my billing information
  • How to update/change a user's role
See all 11 articles

User profile & settings

  • How can I change my profile picture?
  • How to set up Alerts
  • How to use multi-factor authentication (MFA)
  • I want to delete my account
  • I want to modify my notification preferences

Navigating the system

  • How can I switch organisations
  • How to use the dashboard and what information does it include
  • I forgot my password
  • In-platform assistance and guided tours
  • System basics
  • What will I get notifications for?

Virta in general

  • New feature development
  • Terminology

Reporting tools

  • How to generate reports
  • [Report] All charging points
  • [Report] Charging points' KPIs
  • [Report] Charging sessions (CPO view)
  • [Report] Faulty sessions & errors
  • [Report] Roaming sessions (CPO view)
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