Each user has a specific role in their organisation. You can see your role in the left-side menu under your organisation's logo and your username.
We have defined 6 roles for the time being.
- Owner: these users are the main administrator of their organisation. They can do everything that is allowed for their organisation's modules and are responsible for the accuracy of their company data.
- Manager: these users have almost the same rights as the Owner - they are equipped to deal will all work related to managing a charging network
- Charging network manager: these users have the same rights as the Manager, except that they can not see any EV driver data.
- Technician: these users have all the tools they need to properly support and maintain a charging network. They can access all technical information related to stations such as basic hardware description, alerts, errors, logs - as well as resolving actions (reboot, release, etc.)
- Monitoring: these users can view the usage of the system, money flows, invoices and basic reports. They are mainly in view - not edit - mode.
- Receptionist: these users are responsible for simple daily actions such as giving access to private chargers or starting a charging event.
- Customer support (Coming soon): these users have access to basic troubleshooting options as well as EV driver data. They are equipped to answer a 1st-level support hotline
Please note that roles evolve with the system. New ones will be created and existing ones will gain access to more features as we build them.
Access to EV driver data
We care about your customers' data. For this reason, viewing it is reserved to specific modules:
- EV drivers > Find
- EV drivers > Manage
- EV drivers > History
as well as specific roles:
- Customer support (Coming soon)
Please pay attention to these when naming new team members. You can always refer back to the table below for more detail.
By definition, Owners always have access to all functionalities their organisation has access to.
Example: if my organisation has access to Stations > Find, my Owner has access to all permissions under the Stations > Find module.
For this reason, Owners are not represented in the table below.
More information about modules: Organisation modules
|Module||Submodule||Status||Manager||Charging network manager||Technician||Monitoring||Receptionist||
|General navigation||Dashboard||View module||Released||✅||✅||✅||✅||✅||✅|
|Edit account information||Released||✅||✅||✅||✅||✅||✅|
||Find||View Find tab||Released||✅||✅||✅||✅||✅||✅|
|View/search station/pool list||Released||✅||✅||✅||✅||✅||✅|
|View station/pool info widgets||Released||✅||✅||✅||✅||✅||✅|
|Generate station/pool info reports||Released||✅||✅||❌||✅||❌||❌|
|Batch operation: add/edit/archive stations||Released||✅||✅||❌||❌||❌||❌|
|View & use controls||Released||✅||✅||✅||❌||✅||✅|
|Batch operation: use controls||Released in autumn 2022||✅||✅||❌||❌||❌||❌|
|Update station firmware*||Released in autumn 2022||✅||✅||✅||❌||❌||❌|
|Batch operation: update stations firmware||Released in autumn 2022||✅||✅||❌||❌||❌||❌|
|Change station configurations*||Released in autumn 2022||✅||✅||❌||❌||❌||❌|
|Batch operation: change stations configurations||Released in autumn 2022||✅||✅||❌||❌||❌||❌|
|Upload diagnostics file*||Released in autumn 2022||✅||✅||❌||❌||❌||❌|
|View administrative state||Released||✅||✅||✅||✅||✅||✅|
|Edit administrative state||Released||✅||✅||✅||❌||❌||❌|
|Manage station alerts||Released||✅||✅||✅||❌||❌||❌|
|Invite/assign technician role||Released||✅||✅||❌||❌||❌||❌|
|Charging history||View History tab||Released||✅||✅||✅||✅||✅||✅|
|View charging sessions||Released||✅||✅||✅||✅||✅||✅|
|Manage charging session alerts||Released||✅||✅||✅||❌||❌||✅|
|View charging history widgets||Released||✅||✅||✅||✅||✅||✅|
|Generate station charging history reports||Released||✅||✅||❌||✅||❌||❌|
|Access management||View Access management tab||Released||✅||✅||❌||❌||✅||✅|
|View authorised users||Released||✅||✅||❌||❌||✅||✅|
|Edit authorised users||Released||✅||✅||❌||❌||✅||❌|
|Edit access preferences||Released||✅||✅||❌||❌||❌||❌|
|Invite/assign receptionist role||Released||✅||✅||❌||❌||❌||❌|
|Tariffs||View Tariffs tab||Released||✅||✅||❌||✅||❌||✅|
|View station tariffs||Released||✅||✅||❌||✅||❌||✅|
|Edit station tariffs||Released||✅||✅||❌||❌||❌||❌|
|Logs||View Logs tab||Released||✅||✅||✅||❌||❌||✅|
||View Settings tab||Released||✅||✅||❌||❌||❌||❌|
|Get notifications for available firmware updates||Released||✅||✅||✅||❌||❌||❌|
|Upload a firmware update file||Released||✅||✅||❌||❌||❌||❌|
|My organisation||View Basic information tab||Released||✅||✅||❌||✅||❌||❌|
|View basic information||Released||✅||✅||❌||✅||❌||❌|
|Edit basic information||Released||❌||❌||❌||❌||❌||❌|
|Invite/assign monitoring role||Released||✅||✅||❌||❌||❌||❌|
|Billing||View Billing information tab||Released||✅||✅||❌||✅||❌||❌|
|View general information||Released||✅||✅||❌||✅||❌||❌|
|Edit general information||Coming soon||❌||❌||❌||❌||❌||❌|
|View settlement information||Released||✅||✅||❌||✅||❌||❌|
|Edit settlement information||Coming soon||❌||❌||❌||❌||❌||❌|
|My team||View My team tab||Released||✅||✅||❌||✅||❌||❌|
|View team members||Released||✅||✅||❌||✅||❌||❌|
|Invite team members||Released||✅||✅||❌||❌||❌||❌|
|Invite/assign manager role||Released||✅||✅||❌||❌||❌||❌|
|Archive team members||Released||✅||✅||❌||❌||❌||❌|
|Restore/delete archived team members||Released||✅||✅||❌||❌||❌||❌|
|Create sub-organisation with similar modules as the parent||Released||✅||✅||❌||❌||❌||❌|
|Create sub-organisation with a custom set of modules||Coming soon||✅||✅||❌||❌||❌||❌|
|Edit sub-organisation modules||Coming soon||✅||✅||❌||❌||❌||❌|
|Generate new organisation invitation||Released||✅||✅||❌||❌||❌||❌|
|EV Drivers||View module||Coming soon||✅||❌||❌||❌||❌||✅|
|Find||View/search EV driver list||Coming soon||✅||❌||❌||❌||❌||✅|
|View EV driver info widgets||Coming soon||✅||❌||❌||❌||❌||✅|
|Generate EV driver info reports||Coming soon||✅||❌||❌||❌||❌||❌|
|Manage||Add new EV driver||Coming soon||✅||❌||❌||❌||❌||✅|
|Edit EV drivers||Released||✅||❌||❌||❌||❌||✅|
||Add, edit and remove charging tags||Released||✅||❌||❌||❌||❌||✅|
|History||View History tab||Coming soon||✅||❌||❌||❌||❌||✅|
|View EV driver activity history||Coming soon||✅||❌||❌||❌||❌||✅|
|Generate EV driver activity reports||Coming soon||✅||❌||❌||❌||❌||❌|
*Firmware update related action are allowed only users who have right role and have access to firmware update module.
In need of some specific role? Please share your ideas with us.